FAQ
Find answers to our most frequently asked questions.
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What makes "Authentic Eye" unique?
We are committed to quality, innovation, and sustainability. Our products are designed to enhance personal style while prioritizing functionality and environmental responsibility.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by region, and details are provided at checkout.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact support@authenticeye.com for assistance.
How can I ensure I pick the right design?
Our website features detailed product descriptions, size guides, and styling tips to help you make the perfect choice.
Do you offer gift packaging?
Yes, we offer premium gift packaging for a small additional fee. You can select this option at checkout.
Are your products sustainable?
Absolutely! We prioritize eco-friendly materials and processes, ensuring our products have a minimal environmental footprint.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email to monitor your shipment in real-time.
Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours of purchase. Contact support@authenticeye.com for assistance.
Do you offer discounts for bulk purchases?
Yes, we provide special discounts for bulk or corporate purchases. Contact us for more details.
How do I care for my product?
We recommend storing your product in its case, avoiding exposure to extreme temperatures, and cleaning it with a microfiber cloth.
How Do I Know That My Glasses Are Authentic?
To ensure your glasses are authentic, purchase from trusted retailers like Authentic Eye, check for precise logos, high-quality materials, proper packaging, serial numbers, and authenticity certificates. If unsure, contact us at support@authenticeye.com for verification.